Data Deletion policy

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Effective Date: 01.10.24

At DontWasteTheTaste, we are committed to respecting your privacy and providing you with the ability to manage your personal data. In accordance with the UAE Personal Data Protection Law (PDPL), this Data Deletion Policy explains your rights regarding the deletion of personal information and outlines the procedures for requesting such deletion.

1. Your Right to Data Deletion

As a user of DontWasteTheTaste, you have the right to request the deletion of your personal data held by us under certain conditions, including but not limited to:

• When the data is no longer necessary for the purposes for which it was collected.
• When you withdraw your consent to the processing of your data, and there is no other legal basis for processing.
• When you object to the processing of your data and there are no overriding legitimate grounds for continuing the processing.
• When your data has been processed unlawfully.
• When the deletion is necessary for compliance with legal obligations under UAE law.

2. Data Deletion Process

To request the deletion of your personal data, please follow the procedure below:

2.1 Submit a Deletion Request

You can submit your data deletion request by contacting us through the following channels:

• Email: support@dontwastethetaste.com
• WhatsApp: +971 54 458 9201

2.2 Information Required

To process your deletion request, we may require you to provide the following information to verify your identity:

• Your full name.
• Your registered email address or phone number.
• Any other details we may need to verify your account and your identity.

2.3 Review of the Request

Upon receiving your request, we will:

• Verify your identity and the authenticity of the request to ensure that the data belongs to you.
• Review the legal basis for retaining or deleting the requested data.

2.4 Response Time

We will respond to your request within [Insert number] days from the date of submission. In case of any delays, we will inform you of the reasons and the estimated time for completion.

3. Exceptions to Data Deletion

In some cases, we may be unable to delete your personal data due to legal or regulatory obligations. These exceptions include, but are not limited to:

• Data required for legal compliance, such as accounting or taxation records.
• Data necessary for resolving disputes or enforcing our Terms & Conditions.
• Data processed for public interest or scientific research purposes where deletion could significantly impair these activities.

If we are unable to comply with your deletion request, we will notify you and explain the reasons for our decision.

4. Data Retention After Deletion

When your personal data is deleted:

• It will be permanently removed from our active databases.
• Backup copies of your data may continue to exist for a limited time before they are automatically erased in accordance with our regular data backup processes.
• Any anonymized or aggregated data that cannot be traced back to you may be retained for analytical or reporting purposes.

5. Withdrawal of Consent

If your data was processed based on your consent, you have the right to withdraw your consent at any time. Upon withdrawal, we will delete your data unless another legal basis exists for its retention.

6. Contact Information

For any questions or concerns regarding this Data Deletion Policy or the deletion of your personal data, please contact us at: 

• Email: support@dontwastethetaste.com
• WhatsApp: +971 54 458 9201